Can't get refund for Manchester?

[Steve Freight]

Hi Mike,

Ask them to phone the Venue to confirm the gig was cancelled. Point out that
your contract is with them. THEY gave you the option of how to receive your
tickets and if THEY can't get them back that is not your fault.

State they are in breach of statute (don't know if Sale of Goods applies,
but you have not received your goods so Distant Selling regs maybe as well?)
and if they do not give you a refund for the tickets you will seek
restitution via the small claims court and contact Watchdog, citizens advise
and trading standards.

Good luck

Steve

On Dec 18, 2007 4:50 PM, M Holmes <fofp at holyrood.ed.ac.uk> wrote:

> I ordered online and asked for tickets to be held on the door. As the
> building was closed, these couldn't be collected. Ticketline require
> tickets to be sent to get a refund. I've emailed them, and they keep
> advising that I need to send tickets to get a refund.
>
> I'm already out 150 quid on the Manchester trip.  I'm damned if I'm
> going to let them scam me out of the ticket money too.  Any advice on
> how to proceed?
>
> FoFP
>